The results of two recent assessments of Mobility as a Service (MaaS) in the UK, one by the government Transport Select Committee and another by the ITS UK’s MaaS Interest Group (led by representatives from Jacobs, Cubic, and Aecom), have concluded that MaaS offers considerable potential and has notable interest in the UK. However, particularly the assessment conducted by ITS UK, cautions that MaaS solutions must provide high quality and reliable service to ensure that people adopt these new services. ITS UK also notes the danger of users simply moving from private vehicles to on-demand cars, rather than increasing their use of public transport.

The ITS UK’s Interest Group follows on the heels of the Transport Select Committee’s inquiry which gathered opinions and perspectives from a wide range of mobility and transport related entities and organizations. Among these was written evidence submitted by the Department for Transport which observed that the mobility industry was “on the cusp of a profound change”, noting that the Government had named “The Future of Mobility” one of its four Grand Challenges in the Industrial Strategy. The Department of Transport’s submitted evidence goes on to note the considerable improvements to customer experience, efficiency, and sustainability that MaaS solutions would provide, careful to add that the full impacts are not yet understood, and their development should be carefully managed.

Among potential impediments to the development, the Department of Transport and ITS UK listed are transportation sector companies’ willingness to join platforms and develop joint commercial agreements, and the implementation of open data regulations and shared ticketing platforms.

Read about ITS UK’s Interest Group

Read the Department of Transport’s written evidence as submitted to the Government’s MaaS inquiry 

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